You’ve Been Called To Make a Difference. Let’s Get Started.

For every employee, joining Consonus Pharmacy means having access to plentiful opportunities to grow and advance. Entry level positions can lead to lateral moves within the company, or be used as stepping-stones to positions of greater responsibility, and pharmacy technician licensing opens many career doors. Cross-training in other departments is common, deepening an employee’s skills and broadening the possibilities for advancement, and the Consonus culture is to promote from within. Pharmacists are supported in pursuing licensure to practice in other states we serve, and can advance to leadership or consulting roles.

At Consonus Pharmacy, you’re always part of something bigger than your individual position—closely connected and personally responsible for the safety of every person receiving a medication. Our deep roots in the senior care profession allow us to deliver our services with a broad understanding of what our patients need in every setting.

Delivery Technician

Delivery technicians and assistants are a vital link in the chain that gets medications from the pharmacy and to patients efficiently and safely. They’re responsible for scanning and ensuring packaged pharmacy orders are in the correct facility totes, and for reconciling that all orders are accounted for in the totes before delivery departure. They also do timely tracking and dispatch of STAT orders.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

I love knowing that what I do is ultimately helping someone else.”

— Consonus Delivery Technician

  • Paid training
  • Career advancement opportunities
  • Annual pay increases based on performance reviews

Billing

Billing representatives have an intimate knowledge of pharmacy policies and procedures, and are authorized to make decisions to ensure patient needs and pharmacy goals are met. They prioritize workloads between pharmacy locations and handle insurance claim rejections, and are responsible to communicate concerns related to operations in all areas.

My job gives me purpose. I know that at the end of the day, I have made someone’s day better.”

— Consonus Billing Representative

  • Paid training
  • Career advancement opportunities
  • Cross-training in related areas
  • Annual pay increases based on performance reviews

Consultant

A team of pharmacist and nurse consultants support the hundreds of facilities we serve, and are integrally involved in the safe administration of medications to their residents. Among many other responsibilities, nurse consultants help facilities with medication management and compliance, and pharmacy consultants review resident medication regimens and provide recommendations to optimize their safety and effectiveness.

Every day is a new opportunity to make a difference with my amazing team and those that we serve.”

— Consonus Pharmacy Consultant

  • Provide staff training and system review
  • Advise in narcotic diversion
  • Improve facility medication management processes
  • Educate on policies and procedures

Fulfillment Technician

Fulfillment technicians serve an important role in our pharmacy by ensuring the pharmacy is stocked with all medications and supplies needed, ensuring medications are stored per regulatory agencies, fulfilling medications needed by our clients and assisting in the management of automation within our pharmacy. This role receives a comprehensive level of training in the pharmacy and is often an integral part of our continuous improvement processes.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

We have such a great team and we all seem to really enjoy what we do every day.”

— Consonus Fulfillment Technician

  • Paid training
  • Career advancement opportunities
  • Cross-training in related areas
  • Annual pay increases based on performance reviews

Leadership

Leadership roles at Consonus are varied, and frequently filled internally by employees who have demonstrated growth and potential. They oversee strategic initiatives of the pharmacy, support staff and departments, provide mentorship and training, and most importantly, ensure patient safety is always the top priority.

I love what I do as a leader with Consonus Pharmacy. It’s rewarding, engaging and so much fun every day.”

— Consonus Pharmacy Leader

  • Access to Rise and Ascend programs
  • High-level involvement in pharmacy strategy and system development
  • Opportunities to advance the profession as expert Trusted Advisors

Order Management Technician

Order management technicians and assistants are responsible for one of the most important steps in the pharmacy process—accurately and efficiently entering orders that are received electronically, by fax or telephone, that are then verified by the pharmacist. They coordinate STAT orders and resolve common order-related issues such as backorders, with the exception of rejections, which our billing department manages.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

Working at Consonus is effortless. I have all the tools and mentorship I could need!”

— Consonus Order Management Technician

  • Paid training
  • Career advancement opportunities
  • Annual pay increases based on performance reviews

Packaging Technician

Packaging technicians and assistants within our pharmacies are vital to the safe delivery of essential medications. They utilize bar-code scanning to ensure the medications are packaged and labeled correctly prior to obtaining final pharmacist approval. They also assist in managing DOSIS, our automated packaging system and MedBank, the electronic emergency dispensing cabinets deployed at our skilled nursing facilities.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

Being a part of something bigger than just me is great. That’s what I get from Consonus.”

— Consonus Packaging Technician

  • Paid training
  • Career advancement opportunities
  • Cross-training in related areas
  • Annual pay increases based on performance reviews

Pharmacist

Pharmacists are, not surprisingly, at the heart of virtually everything that happens in the pharmacy. They ensure compliance with pharmacy laws and standards of practice, supervise pharmacy techs, and assist in drug procurement and order processing. They also conduct medication assessments and are problem solvers, answering a facility’s drug-related questions and concerns.

Consonus supports my passion for caring for others by providing me with a flexible work schedule and easy access to training and resources.”

— Consonus Pharmacist

  • Career advancement paths to leadership positions
  • Assistance with cross-licensure costs to practice in other states
  • Opportunities to advance the practice of pharmacy as expert Trusted Advisors

Support Center

When an internal or external customer calls with an inquiry or account-related question, it’s the team of support center representatives who are the first line of response, and the voice of Consonus. They research and troubleshoot issues over the phone, and deftly establish positive customer relationships—all while maintaining confidentiality and security.

I love the work that I get to do with Consonus because I get to provide real-time help to facilities, families and residents.”

— Consonus Support Center Representative

  • Paid training in support center skills
  • Career advancement opportunities
  • Annual pay increases based on performance reviews

Delivery Technician

Packaging Technician

Fulfillment Technician

Order Management Technician

Support Center

Billing

Pharmacist

Consultant

Leadership

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Technology and Innovation

Over the past two decades, Consonus Pharmacy has become a national leader with a reputation for exceptional quality, safety and innovation.”
– Teri Ferreira RPh, VP of Operations

The reputation for exceptional quality, safety and innovation Consonus Pharmacy has earned over nearly 20 years starts with an absolute commitment to being the best and investing in the technology and people that requires. We have been a national leader in utilizing Lean Management systems and processes, and were one of the first to embrace and integrate Electronic Medical Records with our customers. To advocate for our patients and customers with Congress and the administration, we helped create the Senior Care Pharmacy Coalition, and our CEO is the chair of the American Health Care Association.

All of our pharmacies use advanced bar code and packaging technology, including the MedBank automated e-kit dispensing system and the Dosis packaging system, and our focus on improving efficiency is pervasive throughout the company.

Using Lean Management, we have reinvented pharmacy design and workflows, innovations that have been emulated by other pharmacies nationwide. Our extensive use of data and proprietary software drives staff assignments in all locations which ensures an on-time delivery of medications.

Consonus’ focus on safety is a legendary obsession, with daily employee huddles and weekly leadership safety stand-ups reporting on a wide range of key metrics, such as defect trends and on-time delivery compliance. Once-monthly patient safety meetings is an opportunity for team members from different departments and pharmacies to meet to review our patient safety programming. Standard work is common language in the pharmacy as they are the framework – step-by-step checklists that are developed to train our teams in processes to use every single time to ensure safety for our patients.

All this attention to innovation, technology, process and safety paid huge dividends when the COVID-19 pandemic struck in 2020. Consonus took the nation-wide lead in rolling out and distributing the vaccines, and in fact was one of only a very few senior care pharmacies authorized by the Centers for Medicare and Medicaid Services (CMS) to administer the shots in facilities. It was just the latest example of our commitment to doing the right thing, always, to our leadership and culture, and to the quality of people who work here.

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