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Delivery Technician

Delivery technicians and assistants are a vital link in the chain that gets medications from the pharmacy and to patients efficiently and safely. They’re responsible for scanning and ensuring packaged pharmacy orders are in the correct facility totes, and for reconciling that all orders are accounted for in the totes before delivery departure. They also do timely tracking and dispatch of STAT orders.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

Billing

Billing representatives have an intimate knowledge of pharmacy policies and procedures, and are authorized to make decisions to ensure patient needs and pharmacy goals are met. They prioritize workloads between pharmacy locations and handle insurance claim rejections, and are responsible to communicate concerns related to operations in all areas.

Consultant

A team of pharmacist and nurse consultants support the hundreds of facilities we serve, and are integrally involved in the safe administration of medications to their residents. Among many other responsibilities, nurse consultants help facilities with medication management and compliance, and pharmacy consultants review resident medication regimens and provide recommendations to optimize their safety and effectiveness.

Fulfillment Technician

Fulfillment technicians serve an important role in our pharmacy by ensuring the pharmacy is stocked with all medications and supplies needed, ensuring medications are stored per regulatory agencies, fulfilling medications needed by our clients and assisting in the management of automation within our pharmacy. This role receives a comprehensive level of training in the pharmacy and is often an integral part of our continuous improvement processes.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

Leadership

Leadership roles at Consonus are varied, and frequently filled internally by employees who have demonstrated growth and potential. They oversee strategic initiatives of the pharmacy, support staff and departments, provide mentorship and training, and most importantly, ensure patient safety is always the top priority.

Order Management Technician

Order management technicians and assistants are responsible for one of the most important steps in the pharmacy process—accurately and efficiently entering orders that are received electronically, by fax or telephone, that are then verified by the pharmacist. They coordinate STAT orders and resolve common order-related issues such as backorders, with the exception of rejections, which our billing department manages.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

Packaging Technician

Packaging technicians and assistants within our pharmacies are vital to the safe delivery of essential medications. They utilize bar-code scanning to ensure the medications are packaged and labeled correctly prior to obtaining final pharmacist approval. They also assist in managing DOSIS, our automated packaging system and MedBank, the electronic emergency dispensing cabinets deployed at our skilled nursing facilities.

Learn how to apply to become a Pharmacy Assistant or Pharmacy Technician here.

Pharmacist

Pharmacists are, not surprisingly, at the heart of virtually everything that happens in the pharmacy. They ensure compliance with pharmacy laws and standards of practice, supervise pharmacy techs, and assist in drug procurement and order processing. They also conduct medication assessments and are problem solvers, answering a facility’s drug-related questions and concerns.

Support Center

When an internal or external customer calls with an inquiry or account-related question, it’s the team of support center representatives who are the first line of response, and the voice of Consonus. They research and troubleshoot issues over the phone, and deftly establish positive customer relationships—all while maintaining confidentiality and security.